Think beyond CRM and the traditional automation of sales, marketing, and customer service. What activities are critical to your business? Chances are there’s some component of relationship management, whether it’s vendors, distributors, customers, or partners.
An XRM solution is a platform that can:
Manage relationships.
Use XRM to build and maintain business relationships.
Track interactions.
Track all the ways you interact with vendors, distributors, customers, and other business relationships in one central location.
Manage products and services.
Administer activities that directly relate to the output of your products and services.
XRM is a Platform, Not a Point Solution
When you take Dynamics 365 and use it as a platform for building an XRM system, you get a solid foundation on which to build line-of-business (LOB) solutions. Everything can be customized precisely to your organization’s needs, and integrate seamlessly with other critical systems.
One Platform, Many Applications
XRM solutions offer flexibility and customization to meet almost any business or organizational need:
- Vendor Management Certification process, purchasing process, compliance process
- Vendor Management Certification process, purchasing process, compliance process
- Vendor Management Certification process, purchasing process, compliance process
- Vendor Management Certification process, purchasing process, compliance process
- Vendor Management Certification process, purchasing process, compliance process
- Vendor Management Certification process, purchasing process, compliance process